top of page

PATIENT INFORMATION

New Patients

Prior to your first visit, as a service to you, we contact your insurance provider and communicate your benefit coverage to you.  We like to schedule your appointments out in advance so that you can secure the times that are best for you.  

 

Please either:

  • Contact us via phone with your insurance card ID number, Group number and Customer Service number. 

OR

  • Email us with a copy of both the front and back of your insurance card along with contact information and date of birth. 

Existing Patients

Do you need to start therapy for a new issue? 

Please give us a call or send us an email. 

Need to reschedule? 

Please give us a call.

Need to cancel? 

Please note our cancellation policy requires 12 hours of advance notice.

Insurance 

We take most insurance at Walton PT, and most insurance companies cover physical therapy services, however, your portion of the cost can vary.  considerably.  We want you to know what your benefits are before you start treatment, and we will contact your insurance company on your behalf. Contact us via phone or email us a copy/cell phone picture of both sides of the card. 

FREQUENTLY ASKED QUESTIONS

Click here to view our frequently asked questions. 

bottom of page